Privacy Policy

We believe you should always know what types of data we are collecting from you when you visit our website and that you should have control over it. The following privacy policy should clarify both.

 

WHO WE ARE

This website is operated by Outlook who are the Data Controllers. We are a Double Glazing Repair company. This website, is owned and operated by Us. Should you wish to access any of the information that we store about you, or wish to request we remove the data entirely, please simply send us an email.

 

WHAT TYPES OF DATA WE COLLECT AND WHY

Personal Information submitted by way of filling out and sending us a message via our contact form on the website.

The information you provide to us by way of completing our contact form on our website is used purely to provide you with the information and services you require. The information is never passed on to any third party. When you complete the form, the information is sent to us in an email.  We will use the information to contact you with regards to your enquiry. Your data and privacy is very important to us. We will never use the information to send you information you have not requested or given prior consent to receiving from us.

 

Cookies

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does this site use?

Necessary cookies  –  core functionality. The website cannot function properly without these cookies, and they do not store any personal data.  This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any necessary cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. These cookies are not shared with any third parties.

Third Party Cookies  –  This website uses Google Analytics (Data Processor) to monitor traffic levels and visits to this website. Google Analytics stores information like your IP address, country, browser used, device used anonamously on its servers.  Neither Outlook or Google associate any of this information with any personally identifiable information. They serve  to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

For information on Google’s Privacy Policy click here

This website uses Facebook cookies. Facebook uses cookies for a vast range of purposes, from functionality and performance, to advertisements and measurements. Facebook cookies are as good as omnipresent in the digital sphere. Through their “share” and “like” buttons, that are present on virtually all websites of the internet, they set cookies on the browsers of all users of the internet, whether they have a profile on these social medias, or not.

For information on Facebook’s Cookie Policy click here

YOU CAN SWITCH OFF THESE COOKIES FROM YOUR BROWSER IF YOU DO NOT WANT THEM TO BE USED.

Links to help with managing/switching off cookies for your browser:- (please note that disabling cookies in your browser may result in the website you are visiting not functioning properly – for more information on cookies please visit www.aboutcookies.org)

How to manage cookies in Chrome

How to manage cookies in Internet Explorer

How to manage cookies in Safari

How to manage cookies in Microsoft Edge

How to manage cookies in Firefox

How to manage cookies in Opera

 

EXTERNAL LINKS & ASSOCIATED COOKIES

Any links to external websites from this website will be subject to their own cookies and privacy policies. You can use the guides above to manage your browsers cookie settings for all websites.

 

WHAT WE WILL NEVER DO

Outlook, Data Controller, will never share any information with any third party without your prior and explicit consent. We will never use any information provided by you to send marketing information unless you have given prior written consent by way of agreeing to it separately. Accepting cookies for our website does NOT constitute any type of acceptance for you to receive any information other than what you have requested.

 

HOW WE STORE AND PROCESS YOUR DATA

Outlook ,the Data Controller, processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller. The Data is kept for the time necessary to provide the service requested by the User.

 

YOUR DATA AND YOUR RIGHTS

Should you wish a copy of any of your data we hold then please get in touch with us by sending us an email. You can also request us to update or delete your data at any time.  Any such requests will be acknowledged with within 14 days of receiving your email.

 

If you have any enquiries at all about our Privacy Policy or use of cookies, please get in touch with us and we would be happy to provide any additional information you may require. In conjunction with this Privacy Policy please also see our Terms & Conditions.

Last Updated 23rd May 2018